The BIG Question We Ask Every Client

What would it cost you if your business went down?

This is a question we like to start every new engagement with. The responses are varied, but eyes always grow wide with fear. It is a business owner’s worst nightmare; a server fails, important data is not backed up, whatever the case, business comes to a halt due to technology failing. For some companies, one day of a business down scenario could cost thousands of dollars. For others, one hour could be catastrophic.

Now let’s say the business above you has a pipe burst and water conveniently leaks down through your roof and into your tech room. This event was unpredictable, but your backups don’t have to be. At AMT, we encourage our customers to backup to two spots: locally and in our Glenwood Springs data center. Backing up to multiple spots, proactively secures you in the event of an emergency. Some businesses do not even have one backup solution! If the data you work with day to day is important, a backup is a must!

AMT often comes across struggling businesses with a “guy who knows IT".” This is typically a staff member who likes to tinker with computers, but does not have the bandwidth of knowledge or years of experience we do. The staff member is usually doing double duty, playing IT guy AND working a different position. These pseudo IT guys, create a tricky scenario for businesses. Let’s go worst case scenario- (something we do often to create proactive solutions), you are a business owner and enlist Todd, your front desk manager, as your IT guy. Todd loves to mountain bike. One Spring Day, he sends himself over his handlebars and breaks his leg. He is rushed to the hospital right around the same time the server fails back at the office. Todd did not backup data. You are running around the office like a chicken with its’ head cut off because Todd isn’t answering his phone. Todd is down. Business is down. What do you do?

Any one of these scenarios, create a very real problem for a business. Whether it is a fire, flood, or your IT savvy staff member not answering his/her phone, your business is in jeopardy. So ask yourself…what would it cost me if my business went down for an hour? Or a day? Or two days? Do I need a group of IT professionals to help me set up a backup solution? Do I need to tell Todd we will be moving to a partnership with AMT?

Please reach out to Marketing Director Allie Yazel, for a tech audit to assess your business! ayazel@allmtntech.com

Meet the Team | David Steinbeck

David was born in Pittsburgh, PA.  His dad was a physical education teacher in the inner city school district and my mom is a real estate appraiser at a family owned business.  He has two older brother, Mike and Matt.  Because of his dad’s job working for the city schools of Pittsburgh, David’s family lived within the city limits in a town called Bellevue.  He attended a Christian School for pre-school and Kindergarten but then moved out to the suburbs where he eventually graduated high school.

Growing up, David played a lot of sports and had a lot of hobbies.  He always loved baseball but also wanted to be just like his brother Matt, so also played football and basketball. He quit football to focus on baseball because he was determined to play in college.  He also skateboarded and eventually got into snowboarding in high school.  David also likes to golf, play softball, hike, and mountain bike.  Those hobbies, along with snowboarding, are what drew me him to the Rocky Mountains.  The ski resort on the east coast David used to go to was called Seven Springs. After visiting the West a couple times, he couldn’t go to Seven Springs anymore. It wasn’t even close to his experiences in the Rockies.

David attended the University of Pittsburgh and got his bachelors in Business Administration and Communication.  He didn’t get to play baseball in college like he always wanted, but got the next best thing.  David was a student equipment manager for the Pitt Football team for four years and it was one of the greatest experiences of his life. 

“I got all the perks of being a college athlete but didn’t have to put my body physically on the line.  We did all of the behind the scenes jobs for the team, including laundry, gear and equipment distribution, working with the coaches to make practice run smoothly, and we also go to be apart of the games and travelling to the away games was the best part.  Getting to see different cities all across the country was an incredible experience.  I met some lifelong friends working that job and met some incredible coaches and players I will never forget.”  David recalls.

David and his brother got to go to Colorado for Matt’s senior year spring break and Lake Tahoe for David’s senior year spring break. Those two trips solidified David’s desire to move out West. In the Fall of 2018, David made the move to the Vail Valley where Matt had been living for over a year.  “I wanted to be close to the mountains I loved so much and my brother I always wanted to be just like.” David says.

David’s first job out of college was for a Fortune 500 telecommunications company that owned and operated cell phone towers.  He had little exposure to tech in that job but occasionally traveled to the cell sites. He found himself contacting his help desk because he didn’t know much about the computer or software he was working with. He learned a great deal from the job and will always be thankful for that opportunity.  His brother Matt sent him the All Mountain Tech job posting. He immediately applied. 

David admits, “I knew little about tech before I got hired by AMT.  I have learned more in the one month that I have worked here than I knew from my previous 24 years on this Earth.  Technology is a crazy industry not only because everything changes from year to year but because it has so much to offer from the cell phones we use every day, to running a multi-billion dollar corporation.  I am excited to see where this job and AMT take me.”

David is an Account Support Specialist at AMT. He works closely with our tech partners and vendors to present clients the best quotes. Whether it is hardware, software, or renewals, David specializes in bringing our clients the best prices and supporting them through the approval process. All Mountain Technologies is lucky to have David as part of the business side of things- another great addition to a great team!

Here Phishy Phishy... Tips to Prevent a Phishing Attack

In the past few months, All Mountain Technologies has seen a surge in email phishing attempts. Phishing is the fraudulent practice of sending emails claiming to be from trustworthy companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers. Cities are not the only targets and our Valley is certainly not immune to phishing attacks. Industries like healthcare and hospitality are especially good targets because of their databases of sensitive data.  Educating your staff on what to look for when receiving a suspicious email is the #1 way to prevent an attack. We’ve put together tips on what to look for and how to verify an email’s legitimacy.

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Check the Sender Domain

Cyber-criminals often spoof the display name of an email to imitate a reputable site. You may see your bank’s name or Microsoft in the domain. Don’t trust the display name unless you recognize it. That means the entirety of the domain. Below, “My Bank” does not typically send emails from “secure.com”. Contact your bank to confirm legitimacy. Also check for spelling errors in the domain. If it appears different than usual in any way, don’t open the email.

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Think Before You Click

 When you are on a trusted site it is fine to click on links. Clicking on links that appear in random emails is not recommended. Hover over links that you are unsure of before clicking on them. Make sure the link leads to where it is supposed to. Phishing emails are designed to look like they are coming from a trusted company. Taking it a step further, cyber-criminals create websites to look real. You may land on a site that is set up to look legitimate, but it is an imitation website to gather your data.

See the URL in blue? That is not a legitimate site.

See the URL in blue? That is not a legitimate site.

Beware of “Dear Customer”

Phisherman and spoofers are highly skilled when writing emails. They try to get as intimate as possible and may start an email with “Dear Customer” or call you by name “Dear Allie”. When in doubt, go directly to the source rather than clicking a potentially dangerous link. 

Verify a Site’s Security

Whether you’re buying concert tickets or making an online deposit, check that you are on a secure website. Check the site’s URL for “https” and there should be a closed lock icon near the address bar.

Also check for a site’s security certificate. If you get a message warning a website may contain malicious files, do not open the website. Never download files from suspicious emails or websites.

Change Your Password Frequently

This is a simple way to increase security.  We recommend you change your password(s) every 90 days. If your passwords were not changed on a regular basis, your familiarity with your password would eventually lead to its compromise. Once another person has acquired your password, they can use your computer account.

Never Give Out Personal Information

You should never share personal or financial information over the internet. This general rule has been in place since the beginning of the Internet due to the success of early phishing scams. Do not send credit card info, a social security number, or any other sensitive data to ANYONE (even a trusted friend or coworker) through ANY platform (email, Facebook messenger, etc.). When in doubt, call and give the information over the phone instead.

When partnering with All Mountain Technologies as your technology solution, you have full access to cybersecurity training including end-user awareness training. If you have any questions, comments, or would like additional information on our services, contact Allie Yazel, Marketing Coordinator at ayazel@allmtntech.com.

Meet the Team -Nathan Parrish-

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Nathan Parrish is quite the jack of all trades...

Valet, resort worker, DJ, electrician -you name it- Nathan has done it! After 15 years working as an electrician, Nathan switched careers to IT. With a natural love for science, technology was the perfect fit for him. Celebrating his 7th year with AMT this year, Nathan has gone from a Level 1 Help Desk Technician to a Systems Administrator. You might catch him on the slopes or hitting up Minturn's Thursday night concert with his family. 

 

Nathan Parrish grew up in Wheat Ridge, Colorado outside of Denver. He was always the kid that took stuff apart and tinkered with it. He took his first computer class the Summer after first grade on an Apple IIe. Nathan naturally gravitated towards science. As a child he enjoyed space and science fiction.

After high school, Nathan worked in several different industries. From a DJ to a casino valet, Nathan did it all. He worked at a resort and snowboarded 140-something days that year. His sister introduced him to her friend that was an electrician. He soon took a job with him as an electrical apprentice.

They worked on multi-million-dollar homes with complex audio video control and lighting systems. Nathan learned how to integrate the control systems. There was a need for this expertise when working on large, complex homes. Always a hobbyist, Nathan started to build computers mid to late 2000s. He remembers going to see the movie Hackers in the late 90s which renewed his interest.

In ’05 he started his own business as an electrician. After several successful years self-employed and the economic downturn of 2008, Nathan reevaluated the work he was doing. He was at a buddy’s house and heard All Mountain Technologies was looking for a Level 1 Help Desk Technician. In 2011 he switched careers, moved in with his girlfriend Kristi out of his beloved bachelor pad, and had a baby boy, Vaughn.

Nathan always knew he wanted to work in technology but did not want to be confined to the compartmentalized nature of corporate structure. He has found freedom and growth at AMT.

“No two days are the same,” he said, “it keeps me on my toes.” He organically transitioned from Help Desk to a Systems Administrator as the company grew. A Systems Administrator has oversight over different types of systems for several clients. Nathan manages and maintains the systems for a business’ overall health and functionality. He is constantly on the go, visiting clients, and keeping them up to date. Time management is essential.

When asked what he loves about IT, Nathan’s response was “Technology is constantly changing and evolving. There’s always more to learn. People don’t realize the level of backend work it takes to operate technology. Our goal is to upgrade systems, teach people how to use them, and make their work easier, more efficient, and profitable.”

Nathan celebrates his 7th anniversary with AMT this year. He currently lives in Minturn with his family. You may see him on the slopes or enjoying some free live music Thursday nights. Nathan truly embodies what AMT stands for and we are so blessed to have him on our team.