5 IT Trends that Redefine 2019

Regardless of the industry or enterprise, one or the other technology will definitely play a part in transforming the business by offering benefits like cost savings, improved security and better customer experience, among others. Here we define the top technologies that regional organizations can leverage to transform their business in 2019:

1. Internet of Things
With the acceleration of digital transformation in the region, more and more devices are getting connected. Although the adoption of IoT will be massive, it is still slow as the devices are not standardized. From autonomous vehicles to drones to sensors in oilfields, healthcare, transport, Oil & Gas etc., IoT will have a huge impact on enterprises and consumers. Our Group is developing innovative IoT solutions and is working with IBM and other major players like Microsoft, Cisco & GE to implement solutions like Predictive Maintenance instead of the traditional Preventative Maintenance model for Oil and Gas assets and Real Estate facilities based on Maximo. One of our affiliated companies recently signed an agreement with Etisalat to jointly offer Smart Integrated Facility Management Solutions to achieve Cost savings, Operational efficiencies and enhanced Customer satisfaction.

2. Artificial Intelligence
The use of AI technologies is now penetrating many aspects of business. A recent survey by ServiceNow across Europe, Middle East and Africa indicates that customer service is an area that is showing a fast return on investment. Companies across these regions are deploying AI technologies to revolutionize customer service as more and more consumers are showing an acceptance to AI-driven experiences. Nearly 30% of EMEA organizations have introduced AI technologies to customer service and 72% of those are already seeing benefits that include freeing up agent time, more efficient processing of high-volume tasks and providing always-on customer support.

3. Blockchain
Interest in blockchain technologies in the region is growing rapidly. The pace is being set by the government and public sector including education, healthcare, finance, distribution and services. The most popular blockchain use cases in the coming years will be cross-border payment and settlements, asset and goods management and identity management. Across the private sector, we have seen announcements of recent initiatives by The Atlantis, Jordan Investment Bank, Noon Capital, DIFC, Halal Guide, amongst others. Global blockchain player, ConsenSys recently conducted a blockchain developer training and hackathon camp in Lebanon.

4. Multi-Cloud
Enterprises in the region are now using multiple cloud solutions whether on-premises, public cloud, or a hybrid of both. In the coming years, upfront costs will become less important as cloud vendors continue to produce convincing use cases. AI and machine learning will be fundamental in increasing the levels of automation. Corporate cloud literacy is becoming an operational prerequisite as technological progress accelerates in EMEA. With a multi-cloud strategy, businesses can decide how to distribute workloads to cloud platforms that are best suited for specific tasks.

5. Big Data
With massive volumes of data being generated every second from connected devices, machines and IoT, Big Data is definitely a trend to watch out for. Big Data is the new oil as it has the potential to empower organisations to make better business decisions, in real time. By unlocking the organisation’s data, they can fundamentally change the way it operates and steer the transformative, digital journey the company’s stakeholders expect.

 *repost from IT NEWS Africa

Forming an IT Budget for your Small Business

Here in the Vail Valley, All Mountain Technologies has found business owners do not typically see the value in budgeting for IT. Proper business technology increases agility, cut costs, and delivers peace of mind.

According to a recent study, professionals in the U.S. had planned to increase their organization’s IT budget for 2018 and will continue to for 2019. Global IT spending is predicted to reach roughly $3.7 trillion this year.

Technology is evolving and always changing. There are a few routes when it comes to choosing an IT solution as a business owner. You can hire internally (which can cost you anywhere from 60-100k/year), use a one man shop (which can be frustrating when they are out of town or super busy), or partner with a business like AMT.

All Mountain Technologies does not use the break-it-fix-it model when it comes to technology. We anticipate your needs proactively, plan for future changes, monitor, and ultimately take over the entire IT department with a staff of seasoned experts. We believe every successful business needs to allocate a portion of their budget to IT. With a proper infrastructure set-up, a business can run smoothly, efficiently, and make more money in the long run.

AMT has identified four areas as best uses for you IT budget along with some tips for your small business.

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1. Hiring

Hiring and training qualified IT professionals is the most important use of your tech funds in the year ahead. There has been a skill shortage in IT recently. Technology has become more specialized and less accessible to untrained workers. The Vail Valley is somewhat limited when it comes to IT talent. AMT has a staff with decades of years of experience behind them. From engineering to cybersecurity, our staff has each area of tech covered. We are also in the process of partnering with local universities for an internship program for budding technicians.


2. Training

Not only is it important to partner with a qualified IT expert, such as AMT, but also invest in end-user training opportunities. When partnering with AMT as an Always-On client, you have access to end-user training such as a complimentary phishing awareness lunch and learn.

With recent cybersecurity risks, educating end-users is detrimental to keeping data safe and secure. AMT takes end-user education very serious as human error will always exist.



3. The Cloud

Each business has their own needs and goals. We do not always suggest a solely Cloud based set-up, but Cloud apps can work for some. Cloud apps are scalable, and let you track and manage real-time data. This kind of flexibility and agility is a plus in today’s competitive arena.

At AMT we take a lot off your plate when it comes to the Cloud. Your system administrators manage scores of IT assets—including hardware and software—and track and manage licenses, warranties, maintenance schedules, and custodianship records.

4. Cybersecurity

Cyber-criminals are becoming savvier when it comes to retrieving sensitive data. At your small business, you don’t want to lose customer data or let malicious groups take over your systems. Cover all the basics, including safeguarding sensitive business data and minimizing the risk of malware attacks.

Having a holistic and expansive cybersecurity strategy expands your business’ capabilities, improves your reaction times to potential issues, and creates a system of accountability around your data security operations. If these lower priority issues aren’t addressed, risks associated with cyber-crime can drive up costs, open you up to liability, and fracture processes crucial to the survival of your business.


All Mountain Technologies has created a way to stay cost effective so you don;t have to hire in-house or deal with the unpredictability of a one-man show. With our team of trusted IT professionals, you’re in good hands. Looking towards 2019, begin planning a budget for IT. If you have any questions regarding IT needs for your business, give us a ring.

-Allie Yazel, Marketing Coordinator at AMT ayazel@allmtntech.com