What would it cost you if your business went down?
This is a question we like to start every new engagement with. The responses are varied, but eyes always grow wide with fear. It is a business owner’s worst nightmare; a server fails, important data is not backed up, whatever the case, business comes to a halt due to technology failing. For some companies, one day of a business down scenario could cost thousands of dollars. For others, one hour could be catastrophic.
Now let’s say the business above you has a pipe burst and water conveniently leaks down through your roof and into your tech room. This event was unpredictable, but your backups don’t have to be. At AMT, we encourage our customers to backup to two spots: locally and in our Glenwood Springs data center. Backing up to multiple spots, proactively secures you in the event of an emergency. Some businesses do not even have one backup solution! If the data you work with day to day is important, a backup is a must!
AMT often comes across struggling businesses with a “guy who knows IT".” This is typically a staff member who likes to tinker with computers, but does not have the bandwidth of knowledge or years of experience we do. The staff member is usually doing double duty, playing IT guy AND working a different position. These pseudo IT guys, create a tricky scenario for businesses. Let’s go worst case scenario- (something we do often to create proactive solutions), you are a business owner and enlist Todd, your front desk manager, as your IT guy. Todd loves to mountain bike. One Spring Day, he sends himself over his handlebars and breaks his leg. He is rushed to the hospital right around the same time the server fails back at the office. Todd did not backup data. You are running around the office like a chicken with its’ head cut off because Todd isn’t answering his phone. Todd is down. Business is down. What do you do?
Any one of these scenarios, create a very real problem for a business. Whether it is a fire, flood, or your IT savvy staff member not answering his/her phone, your business is in jeopardy. So ask yourself…what would it cost me if my business went down for an hour? Or a day? Or two days? Do I need a group of IT professionals to help me set up a backup solution? Do I need to tell Todd we will be moving to a partnership with AMT?