Tech the Halls: Holiday Tech Gift Guide

It’s the most wonderful time of the year at AMT! Our trees are up, decked with lights and homemade recycled tech ornaments. Our holiday cards are printed and Secret Santa slips have been distributed!

We’ve compiled a list of gift ideas for a range of ages and hobbies. Read on for our picks for this year’s gift guide.

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Under $500

Satellite Headphones [Blue] ($399)

Blue is known throughout the music world for their comfort and rich sound. These wireless over-ear headphones combine all-new patent pending active noise cancelling technology and Blue's eye for design and comfort. With a built-in audiophile amp, Satellite offer smooth notes and some heavy bass when required. Perfect whether you are listening to Apple Music, vinyl or MP3s.

$399 / bluedesigns.com

Owl Dash Cam ($349)
If you know someone that does a lot of driving or is concerned about where they park their car, a dash cam can be the perfect gift for them. The Owl Cam is a bit different than most dash cams because not only does it record while driving, but it can also capture events while the car is parked. It features both front and back-facing cameras and built-in 4G LTE connection so video can be viewed and alert notifications can be sent even when you are away from the vehicle. Pick one up for yourself and maybe the Owl Cam will pay for itself once you catch that person denting your door or in the event of a future break-in.

Mayfair Lux Organizer 10.5" [Knomo] ($149.99)

Available in Burgundy (blue interior) or Black (red interior), Knomo's organizer is a must for anyone on the go who is looking to look refined and keep their tech contained when on the go. Luxurious leather and fabric inners keep your tech scratch free and thanks to the multiple slots and pockets, everything else in its place.

$149.99 / knomo.com

Under $100

ThermoWorks Thermapen MK4 ($99)
The Thermapen MK4 is the ultimate gift for the chef or a backyard BBQer. It's rated the best cooking thermometer because it's not only rugged but is also one of the fastest and accurate reading thermometers around. It can provide a full reading in mere seconds. The Thermapen MK4 comes in 10 different colors and features a foldable design that makes it easy to store when not in use. The backlit LCD display is big, bright and rotates to the right side automatically. It will become a tool that is used daily in the kitchen and will be able to handle lots of use for many, many years.

The C64 Mini ($80)
If someone you know was a child of the 80s and was big into computers at the time, the C64 Mini is a must-get gift for them! At 50 percent of the original scale, this working replica captures all the details of the original but is a whole lot easier to connect to modern displays since it has an HDMI port. Just note that the keyboard does not function on the unit -- but with a recent firmware update, an external USB keyboard can be plugged in or you can just use the included C64 joystick's virtual keyboard. The C64 Mini includes a lot of classic games that will bring back lots of nostalgia. As an added little bonus, other C64 programs can be loaded from a USB thumb drive using the classic LOAD "NAME",8,1 syntax.

Ember Mug [Ember] ($80)

The ceramic Bluetooth mug that keeps your drink hot for longer. Perfect for the drafty office or at home. Beautifully designed and easy to use thanks to a dedicated and simple app. Available in black, white and limited-edition copper. Ember also has released a travel mug too, pricier but works a treat.

Roku Streaming Stick Plus ($60)

This 2017 video streamer remains our top pick in the category, with every (non-Apple) channel under the sun, excellent 4K and HDR video quality and a wireless remote that controls your TV's power and volume, too -- all for just $60.

Under $50

Clip 3 [JBL] ($49.95)

Clip 3 is perfect for homes or holidays. Portable and waterproof, this packs a wallop with its rubberized base and powerful speakers. The built-in clip is handy and a full charge (which takes three hours) gives you ten hours of playback. Clip 3 also functions as a speakerphone.

$49.95 / jbl.com

Felt Bedside Caddy [Kikkerland] ($20)

Wires, remotes and doohickies all can clutter a place easily but this handy caddy from Kikkerland works well tucked under a mattress or the side of a sofa to hold all the things you want in one place. Made from durable felt, the caddy is wipeable and easily removed.

$20 / kikkerland.com

Meet the Team | David Steinbeck

David was born in Pittsburgh, PA.  His dad was a physical education teacher in the inner city school district and my mom is a real estate appraiser at a family owned business.  He has two older brother, Mike and Matt.  Because of his dad’s job working for the city schools of Pittsburgh, David’s family lived within the city limits in a town called Bellevue.  He attended a Christian School for pre-school and Kindergarten but then moved out to the suburbs where he eventually graduated high school.

Growing up, David played a lot of sports and had a lot of hobbies.  He always loved baseball but also wanted to be just like his brother Matt, so also played football and basketball. He quit football to focus on baseball because he was determined to play in college.  He also skateboarded and eventually got into snowboarding in high school.  David also likes to golf, play softball, hike, and mountain bike.  Those hobbies, along with snowboarding, are what drew me him to the Rocky Mountains.  The ski resort on the east coast David used to go to was called Seven Springs. After visiting the West a couple times, he couldn’t go to Seven Springs anymore. It wasn’t even close to his experiences in the Rockies.

David attended the University of Pittsburgh and got his bachelors in Business Administration and Communication.  He didn’t get to play baseball in college like he always wanted, but got the next best thing.  David was a student equipment manager for the Pitt Football team for four years and it was one of the greatest experiences of his life. 

“I got all the perks of being a college athlete but didn’t have to put my body physically on the line.  We did all of the behind the scenes jobs for the team, including laundry, gear and equipment distribution, working with the coaches to make practice run smoothly, and we also go to be apart of the games and travelling to the away games was the best part.  Getting to see different cities all across the country was an incredible experience.  I met some lifelong friends working that job and met some incredible coaches and players I will never forget.”  David recalls.

David and his brother got to go to Colorado for Matt’s senior year spring break and Lake Tahoe for David’s senior year spring break. Those two trips solidified David’s desire to move out West. In the Fall of 2018, David made the move to the Vail Valley where Matt had been living for over a year.  “I wanted to be close to the mountains I loved so much and my brother I always wanted to be just like.” David says.

David’s first job out of college was for a Fortune 500 telecommunications company that owned and operated cell phone towers.  He had little exposure to tech in that job but occasionally traveled to the cell sites. He found himself contacting his help desk because he didn’t know much about the computer or software he was working with. He learned a great deal from the job and will always be thankful for that opportunity.  His brother Matt sent him the All Mountain Tech job posting. He immediately applied. 

David admits, “I knew little about tech before I got hired by AMT.  I have learned more in the one month that I have worked here than I knew from my previous 24 years on this Earth.  Technology is a crazy industry not only because everything changes from year to year but because it has so much to offer from the cell phones we use every day, to running a multi-billion dollar corporation.  I am excited to see where this job and AMT take me.”

David is an Account Support Specialist at AMT. He works closely with our tech partners and vendors to present clients the best quotes. Whether it is hardware, software, or renewals, David specializes in bringing our clients the best prices and supporting them through the approval process. All Mountain Technologies is lucky to have David as part of the business side of things- another great addition to a great team!

We Need MORE IT Talent

We’ve all seen the need for tradesman splashed across headlines, especially in our Valley, but there is a new, emerging need in the workforce- information technology professionals.

Businesses say they need IT and technology professionals. IT is no longer synonymous with large cities, but small communities as well. Budgeting for IT is new territory for small businesses within these communities. Look at our own government. In the past four years, the IT budget for each department of the federal government has steadily rose. Businesses should take note. Protecting data and increasing productivity are just a few reasons IT should be taken seriously.  The rise of cyber-crime has been a catalyst in the rise of training technology professionals that specialize in the crime space. On a national level, universities are taking note and adding IT programs to their curriculum. Closer to home, Colorado Mountain College has beefed up Information Technology programs at several locations, including Glenwood Springs.  At All Mountain Technologies, we have already had our own qualms when it comes to hiring future, qualified technicians. Finding qualified local talent that wants to make the Valley a permanent home is hard to come by.

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IT is Cool

IT careers run across a broad spectrum from developers who create software applications and heavy equipment to people versed in user support. It is an evolving industry and the need will only grow in the years to come.

We have drones in the air, we have virtual reality in our homes, we are working on AI. Let’s face it… technology is cool. Exposing younger generations to technology as a future career will help foster talent and prepare them for what’s to come. What may start as an affinity for computers may evolve into a lucrative career. High school curriculum embraces tech in a whole new way than we’ve seen before such as offering coding classes for students. There are introductory certificates for IT professionals and more defined routes for certain segments of the industry such as cybersecurity.

Planting the seed

A search of job listings of IT and cybersecurity jobs in the state yields a persistent need for qualified workers with many of the jobs focused on financial institutions, like banks and credit unions. Employers now recognize the need for tech support but need people to fill seats. They’re

Key skills

All Mountain Technologies' Marketing Coordinator, Allie Yazel, offered up a few key pieces of advice for people looking at jobs in IT:

  • You must be a good problem-solver, you might be good at puzzles even. You should be able to analyze what the issue is, come up with a solution and be able to solve that problem

  • Don’t forget communication skills!! Our technicians work closely with people ALL day- either on the phone or on-site solving issues. You should be able to explain things over the phone as well. Good phone etiquette helps.

  • You must be a team player. Collaboration in IT is huge. At AMT we have a team of technicians and each one has a different area of expertise. We have a baseline of knowledge, but each technician has years of experience in a certain industry, like hospitality, or has more knowledge in a specific tech space, like wiring. The more well-rounded your team is, the easier it is to solve a tough issue. You essentially have a technology soundboard at your fingertips.

All Mountain Technologies is the leading Managed Service IT Provider in the Vail Area, working with small to mid-sized businesses to manage and support their IT needs since 2003. For more information regarding IT support for your business, please contact Allie Yazel at ayazel@allmtntech.com. 

Meet the Team | Felipe Bazani

You may have heard Felipe’s cheerful voice on the other side of the phone when calling the Help Desk Hotline. Felipe is our Help Desk Manager and has transformed our team with his innovative ideas.

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I loved the Infrastructure, culture, safety

,

and the burgers (I’m a big fan of burgers)”

-reflecting on his first time visiting the United States

Felipe was born and raised in Sao Paulo, Brazil. He spent most of his life in the city, eventually attending university there. He studied IT (Information Systems) and Business Administration receiving a bachelor’s degree in both. Felipe chose IT because of his natural abilities on computers including gaming and programming.

Felipe met his wife in Brazil. She had lived in the US before and always said good things about the country. Before they got married, they traveled to Florida. “I loved the Infrastructure, culture, safety and the burgers (I’m a big fan of burgers). I visited and tried all burgers shops in Florida during vacation.” - Felipe says. (Someone get this guy a burger).

After their son was born, Felipe and his wife felt that they needed to provide a safer place for him to live and started to look for other options. His wife worked for Hyatt and was invited to transfer to Beaver Creek. Felipe expresses it has been an adjustment moving from a major metropolitan city of 21 million people to the Valley. He had also never seen snow until the move, but can’t imagine living anywhere else.

“Learning to ski has been super fun and exciting and I look forward to seeing my son practice winter sports, that don’t even exist in our country. I hope he will become the first Brazilian skier in the Olympic games.” Felipe goes on to say, “We miss all our family, since they are all still living in Brazil, but often come visit us – they don’t like winter time and think we are crazy to live in such a cold place. We went back home to visit our family once during the 5 years we have been here, and plan on travelling again next year so our family can meet the new addition to the family, our second son to be born end of November (in a couple weeks). I miss going to the stadium to watch my soccer team play. I can’t believe I’m going to miss their big win, as they will win the national championship this year!”

Felipe is thankful for the opportunities AMT has provided, including a promotion to his current position of Help Desk Manager. Felipe leads a team of technicians to resolve issues primarily through the hotline or ticketing system. “My previous IT experience was related to Systems (Development, analysis, etc) so it has been a constant learning opportunity to see a different side of IT. I’m constantly trying to merge both worlds and apply my previous knowledge/experience to my current role when I feel that can aggregate value to the work.”

Felipe is a team player and once brought in Brazilian candy for each team member. He set them on each staff members’ desk so thoughtfully. Felipe continues to grow his department and help AMT evolve into the leading IT provider in the High Rocky region!

Managed Services- Explained

You may have heard the term or asked the question, "what is a Managed Service Provider?". Well, I am here to hopefully answer any question of what an MSP is, when they began, how they have transformed, how All Mountain Technologies serves as our partner's Managed Service Provider, and why our service is of great value.

To begin, Managed Services are a way of outsourcing management for all IT systems of a company, taking over responsibilities and resources on behalf of the client in order to strategically improve their IT operations. Ultimately this cuts expenses, downtime, and allows the client to focus on their business. Managed Services are a direct alternative to the break/fix model that directly affects a business' ability to operate efficiently. The break/fix model was often extremely costly because it caused businesses to have excessive downtime, lost files, and the extra high expense of hiring IT help to bring the business back to an efficient working place. Managed Services is a subscription or partnership model where the client or company pays monthly for delivered managed services that provide on-going support of technological systems. Some of the systems that All Mountain Technologies supports as a Managed Service Provider are firewalls, the cloud, servers, Office365, domains & SSL's, file share, and VoIP.

The break/fix model was the first to rise as a service to IT systems in the early 1990's as businesses both small and large began to adopt more complicated computer and phone systems. By the late 90's to early 2000's, managed services began as a new model of service for business that gave rise to increased productivity and less downtime in the workplace.

Today, it is more important than ever to protect businesses with a team of IT professionals. As technology moves forward at an increasingly rapid rate, it is even more difficult to keep up without a team of experts providing support for a company's IT systems. Viruses, malware, and ransomware attacks increase in rate as technology moves forward making it imperative that environments are made secure. Reactive IT is much more painful and costly than remaining proactive in approach. 

Modern companies understand what it takes to keep their businesses running efficiently and it is becoming increasingly common and resourceful for even small companies to partner with Managed Service Providers. In fact, according to Garter, IT outsourcing is among the fastest growing security sectors. Companies are becoming unable to manage their IT systems in a cost-efficient and secure manner on their own. It is estimated that by 2020, that over 60% of organizations will have invested in managed services that focus on security such as data-loss prevention and encryption (Garter 2017). Currently, around 35% of companies are utilizing these tools to protect their environments. 

All Mountain Technologies is dedicated to empowering our partners to think differently about how they approach technology. This is a primary reason why we pride ourselves as a Managed Service Provider that partners with our client's companies to provide an optimized and secure IT environment. 

 

KZYR Rocktober Technology Playlist

Hi everyone! Allie here- Marketing Coordinator at AMT. We will be sponsoring one of KZYR’s Rocktober days on October 27th. I am putting together a playlist of songs that reference computers or technology in some way and I wanted to share it with you all!

Paranoid Android- Radiohead

Computer Age- Neil Young

Metal Gods- Judas Priest

Technologic- Daft Punk

Digital (Did You Tell)- Stone Sour

Mr. Roboto- Styx

Plug In Baby- Muse

Video Killed the Radio Star- Buggles

Virtuality- Rush

I Love my Computer- Bad Religion

Computer Love- Kraftwerk

Yoshimi Battles the Pink Robots- The Flaming Lips

Metal- Gary Numan

Spit Out the Bone- Metallica

Do the Evolution- Pearl Jam

(Nothing But) Flowers- Talking Heads

Enjoy :)

Forming an IT Budget for your Small Business

Here in the Vail Valley, All Mountain Technologies has found business owners do not typically see the value in budgeting for IT. Proper business technology increases agility, cut costs, and delivers peace of mind.

According to a recent study, professionals in the U.S. had planned to increase their organization’s IT budget for 2018 and will continue to for 2019. Global IT spending is predicted to reach roughly $3.7 trillion this year.

Technology is evolving and always changing. There are a few routes when it comes to choosing an IT solution as a business owner. You can hire internally (which can cost you anywhere from 60-100k/year), use a one man shop (which can be frustrating when they are out of town or super busy), or partner with a business like AMT.

All Mountain Technologies does not use the break-it-fix-it model when it comes to technology. We anticipate your needs proactively, plan for future changes, monitor, and ultimately take over the entire IT department with a staff of seasoned experts. We believe every successful business needs to allocate a portion of their budget to IT. With a proper infrastructure set-up, a business can run smoothly, efficiently, and make more money in the long run.

AMT has identified four areas as best uses for you IT budget along with some tips for your small business.

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1. Hiring

Hiring and training qualified IT professionals is the most important use of your tech funds in the year ahead. There has been a skill shortage in IT recently. Technology has become more specialized and less accessible to untrained workers. The Vail Valley is somewhat limited when it comes to IT talent. AMT has a staff with decades of years of experience behind them. From engineering to cybersecurity, our staff has each area of tech covered. We are also in the process of partnering with local universities for an internship program for budding technicians.


2. Training

Not only is it important to partner with a qualified IT expert, such as AMT, but also invest in end-user training opportunities. When partnering with AMT as an Always-On client, you have access to end-user training such as a complimentary phishing awareness lunch and learn.

With recent cybersecurity risks, educating end-users is detrimental to keeping data safe and secure. AMT takes end-user education very serious as human error will always exist.



3. The Cloud

Each business has their own needs and goals. We do not always suggest a solely Cloud based set-up, but Cloud apps can work for some. Cloud apps are scalable, and let you track and manage real-time data. This kind of flexibility and agility is a plus in today’s competitive arena.

At AMT we take a lot off your plate when it comes to the Cloud. Your system administrators manage scores of IT assets—including hardware and software—and track and manage licenses, warranties, maintenance schedules, and custodianship records.

4. Cybersecurity

Cyber-criminals are becoming savvier when it comes to retrieving sensitive data. At your small business, you don’t want to lose customer data or let malicious groups take over your systems. Cover all the basics, including safeguarding sensitive business data and minimizing the risk of malware attacks.

Having a holistic and expansive cybersecurity strategy expands your business’ capabilities, improves your reaction times to potential issues, and creates a system of accountability around your data security operations. If these lower priority issues aren’t addressed, risks associated with cyber-crime can drive up costs, open you up to liability, and fracture processes crucial to the survival of your business.


All Mountain Technologies has created a way to stay cost effective so you don;t have to hire in-house or deal with the unpredictability of a one-man show. With our team of trusted IT professionals, you’re in good hands. Looking towards 2019, begin planning a budget for IT. If you have any questions regarding IT needs for your business, give us a ring.

-Allie Yazel, Marketing Coordinator at AMT ayazel@allmtntech.com




Meet the Team -Allie Yazel-

Allie Yazel grew up in Crystal Lake, a Northwest suburb of Chicago. As a child, she had a natural attraction to art and music, winning several writing awards and participating in musical theater all throughout middle school. Allie also played travel soccer and life guarded at the local lake she grew up swimming in. (Yes Crystal Lake, no, not like Friday the 13th.)

It wasn’t until High School that she picked up a camera. Allie would spend her lunch period in the dark room developing film. After spending her senior year in the Photo Department, she decided to enroll in the Photojournalism Program at Columbia College Chicago. She spent the summer before college, interning in Graphic Design and Strategy at her Aunt’s Marketing Agency.

Allie spent two years in the Photo Program. Her favorite course was Documentary Photography because she loved interacting and interviewing people. As a junior she transitioned into Advertising with a concentration in Account Management and Copy-writing. She felt advertising would allow her to write and manage a team of creatives. It was her dream to travel and work for National Geographic. Her last year at Columbia included a semester abroad studying International Business in Barcelona and a two week travel writing course in the Marin Headlands, California before graduating.

Allie says her time in Barcelona forever changed her perspective and made her a better human. She visited historic cities like FIgueras where Salvador Dali grew up, the islands of Greece, the catacombs in the city of Paris, Chefchaouen the Blue City in Morocco, and met an array of eclectic people. Growing up in the Midwest and never leaving the country before this, she did not have a gauge on just how different other cultures were. She was now addicted to the unknown and exploring new places.

After graduating in May 2016 with her Bachelor’s in Advertising, she returned Europe, but this time Amsterdam. She spent three weeks assimilating in Dutch culture, traveled to Brussels, and Oktoberfest in Munich. She had every intention of finding a job in Amsterdam and staying abroad.

She returned back to Chicago at the end of 2016 and starting working for an ad agency called Havas. Allie worked as an Experiential Concept Creator for large brands like Cheerios and Almay. Her team curated unique experiences and event activation. After nearly a year back in the corporate ad world, Allie felt she could better use her talent for good in the non-profit world.

Allie spent 2017, juggling volunteering for a local non-profit, writing for a human culture magazine in Miami, and working at a technology company. In June of this year, she moved to the Vail Valley and became All Mountain Technologies’ Marketing Coordinator. Since then she has engaged with the Vail Valley Foundation on several events, boosted AMT’s online presence, and fostered important community relationships.

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“Don’t quit your daydream.”

-Allie Yazel, Marketing Coordinator

She claims to not be super tech savvy, but Allie knows how to market tech! She found her way into Information Technology this past year and fell in love with helping businesses increase productivity through tech. She believes IT is evolving into a standard business practice and is an essential part of success. Allie is part of Vail Valley Partnership’s NEXT Vail Valley leaders group #6 and is loving getting connected with fellow young professionals. Outside of the office, Allie enjoys all the amenities the Valley has to offer, including hiking and snowboarding. To this day, she continues to write non-fiction and photograph her travels. “Don’t quit your daydream,” she says.




Here Phishy Phishy... Tips to Prevent a Phishing Attack

In the past few months, All Mountain Technologies has seen a surge in email phishing attempts. Phishing is the fraudulent practice of sending emails claiming to be from trustworthy companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers. Cities are not the only targets and our Valley is certainly not immune to phishing attacks. Industries like healthcare and hospitality are especially good targets because of their databases of sensitive data.  Educating your staff on what to look for when receiving a suspicious email is the #1 way to prevent an attack. We’ve put together tips on what to look for and how to verify an email’s legitimacy.

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Check the Sender Domain

Cyber-criminals often spoof the display name of an email to imitate a reputable site. You may see your bank’s name or Microsoft in the domain. Don’t trust the display name unless you recognize it. That means the entirety of the domain. Below, “My Bank” does not typically send emails from “secure.com”. Contact your bank to confirm legitimacy. Also check for spelling errors in the domain. If it appears different than usual in any way, don’t open the email.

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Think Before You Click

 When you are on a trusted site it is fine to click on links. Clicking on links that appear in random emails is not recommended. Hover over links that you are unsure of before clicking on them. Make sure the link leads to where it is supposed to. Phishing emails are designed to look like they are coming from a trusted company. Taking it a step further, cyber-criminals create websites to look real. You may land on a site that is set up to look legitimate, but it is an imitation website to gather your data.

 See the URL in blue? That is not a legitimate site.

See the URL in blue? That is not a legitimate site.

Beware of “Dear Customer”

Phisherman and spoofers are highly skilled when writing emails. They try to get as intimate as possible and may start an email with “Dear Customer” or call you by name “Dear Allie”. When in doubt, go directly to the source rather than clicking a potentially dangerous link. 

Verify a Site’s Security

Whether you’re buying concert tickets or making an online deposit, check that you are on a secure website. Check the site’s URL for “https” and there should be a closed lock icon near the address bar.

Also check for a site’s security certificate. If you get a message warning a website may contain malicious files, do not open the website. Never download files from suspicious emails or websites.

Change Your Password Frequently

This is a simple way to increase security.  We recommend you change your password(s) every 90 days. If your passwords were not changed on a regular basis, your familiarity with your password would eventually lead to its compromise. Once another person has acquired your password, they can use your computer account.

Never Give Out Personal Information

You should never share personal or financial information over the internet. This general rule has been in place since the beginning of the Internet due to the success of early phishing scams. Do not send credit card info, a social security number, or any other sensitive data to ANYONE (even a trusted friend or coworker) through ANY platform (email, Facebook messenger, etc.). When in doubt, call and give the information over the phone instead.

When partnering with All Mountain Technologies as your technology solution, you have full access to cybersecurity training including end-user awareness training. If you have any questions, comments, or would like additional information on our services, contact Allie Yazel, Marketing Coordinator at ayazel@allmtntech.com.

Preventing phishing attacks | The inn at riverwalk Case Study

 Hotel Gasthof Gramshammer nestled in the Vail Village.

Hotel Gasthof Gramshammer nestled in the Vail Village.

CHALLENGE

As a historic hotel, Hotel Gasthof Gramshammer relies on traditional European charm to attract guests. However, due to the ever-changing nature of technology, the hotel needed to reassess the way they used theirs. The hotel’s technology had aged out to the point that they needed to plan for upgrades.

 

SOLUTION

Up until 2015, Gasthof Gramshammer did not have wireless and guests could not access WiFi. All Mountain Technologies started their interaction with the hotel completing a wireless project that year to get them up to speed. Gasthof’s could then better accommodate their guests with access to WiFi. As a result they increased bookings and positive reviews.

AMT was officially brought on in 2017 as Gasthof Gramshammer’s technology partner. The AMT team did a full assessment on what upgrades needed to be done and what downtime would look like for the business. Taking a look at financials, AMT and Gasthof Gramshammer planned projects accordingly for 2017 and 2018. As a hotel, it was important to not disrupt guests or booking capabilities.

AMT found that some servers were almost out of warranty, including a very large Dynamics server used by the hotel’s accountant. At that time, AMT took the opportunity to isolate different departments in the hotel into their own respective networks. The hotel, restaurant, and retail shop now have their own networks. This means if one goes down, the other two can still operate. The hotel had been around so long it had different levels of technology floating around. Nate, System Administrator for Gasthof’s, coins it “a history of tech.” AMT retired all out-of-use machines as well.

 

RESULT

AMT transitioned the hotel into a modern infrastructure, making it more manageable and scale-able for future growth. Nate and other team members scheduled updates around the hotel’s peak times to avoid disruptions to the day-to-day. It also gave the AMT team a chance to get to know the hotel’s staff and the way they function, understanding better how to support their needs.

A special thanks to Sheika Jr., the Hotel Gasthof Gramshammer staff, and our incredibly talented AMT Team.

 Nate Parrish, System Administrator (left) and Sheika Jr., on behalf of Gasthof Gramshammer (right)

Nate Parrish, System Administrator (left) and Sheika Jr., on behalf of Gasthof Gramshammer (right)

Tech Tip Tuesday: Cybersecurity Terms

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Phishing
Phishing is the fraudulent practice of sending emails claiming to be from reputable companies to induce individuals to reveal personal information, such as passwords and credit card numbers.

Spoofing
Like phishing, a spoofing attack is a situation in which one person or program successfully masquerades as another by falsifying data, thereby gaining an illegitimate advantage.

Ransomware
Ransomware is a type of malware that restricts access to the infected computer system in some way and demands that the user pay a ransom to the malware operators to remove the restriction.

Malware
Malware, short for malicious software, is an umbrella term used to refer to a variety of forms of hostile or intrusive software, including computer viruses, worms, Trojan horses, ransomware, spyware, adware, scareware, and other intentionally harmful programs.

 

Meet the Team -Rob Bruce-

Rob Bruce, CEO of All Mountain Technologies, spent his first ten years growing up in West Africa. His father worked for the US State Department so his family moved around a lot. The school he attended growing up had kindergarten to grad school aged students. It was an American school, but local gifted kids that tested high were able to attend. He recalls wandering into college level science experiments as a child. The Bruce family moved back to Northern Virginia when Rob was ten. The transition from a third world country to the United States was eye-opening. He observed the problems Americans created while having almost everything they need in juxtaposition with the African population barely making ends meet, but still encompassing kindness and happiness.

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“I've watched AMT grow from a couple of techs covering each other so they could go out of town to a company that offers real jobs and is great for the community."

Rob studied Art and Architecture at Virginia Tech. He transitioned from art courses to business and graduated with a bachelor’s degree in Business Administration. Immediately after-graduation, Rob was managing a bookstore and working at a golf warehouse in Northern Virginia. After three months of juggling several jobs, Rob’s college roommate and he moved to Eagle, Colorado. Rob’s original plan was to snowboard one year and then look for jobs in California, but after one year of Valley life, he had fallen in love.

He spent the first few years snowboarding a lot. He also waited tables, bartended, and painted murals. His love for art never waned and he soon took a job as a designer for a local sign shop. There was a computer guy that came to service the shop computers as needed. The technician offered him a job working with computers and about a year later Rob transitioned into the computer world. Through the mid 90’s Rob worked for the company; gaining experience in IT and certifications.

In early 2000 at the beginning of the Dotcom crash, Rob and two others started an IT support company. Three years later, All Mountain Technologies was formed with five partners. AMT was born out of the need for partners to leave town and cover each other’s accounts. It truly was a company built around lifestyle. Over time, the other partners moved or changed career paths. In 2013, Rob Bruce became the sole owner of All Mountain Technologies.

I asked Rob what kept him in the IT business after nearly a decade. He paused and eloquently responded, “I watched AMT grow from a couple of techs covering each other so they could go out of town to a company that offers real jobs and is great for the community. I enjoy mentoring people, working with our clients, and seeing them both succeed.”

People are the reason Rob loves work. AMT is a locally owned place of employment, but still offers competitive salaries so staff can attain the life they came out here to live. “People don’t generally live here in the mountains for the money, but for the lifestyle they love.” He says.

As far as what the future holds, Rob is optimistic his professional and personal vision will come to life. He believes the company will grow steadily as it has for the past seven years, serving businesses from Telluride to Denver. The most successful partnerships with clients are more akin to a doctor-patient relationship rather than an emergency room visit. The biggest hurdle to overcome will be continually gaining the trust of clients and showing them what they need to be teed up for success.

Since mountain communities like ours are small and relatively isolated geographically there are many challenges for companies offering regional support services.

When it comes to required site work on behalf of clients, mother nature creates her own challenges unique to the mountains – especially during the Winter.  AMT focuses on solutions that consider anticipated logistics issues out of our control and allow us to work with clients remotely if needed. AMT has invested in placing key infrastructure in a local municipal data center that is less subject to changing conditions and outages. We also put an emphasis on working with vendors that have stock on hand or multiple distribution centers, ensuring client needs can be addressed as quickly as possible.

Rob, his wife Heather, and son Robbie, spend most of their time on their property on Cottonwood Pass between Gypsum and El Jebel.  Spending time on the ranch (away from technology), hitting the links, or playing tennis are some of Rob’s favorite pastimes. The family travels quite a bit and recently took a trip to the Outer Banks in North Carolina.

Rob truly is the heart of All Mountain Technologies. His genuine kindness and leadership have fostered great talent in our office and community. The best is yet to come for AMT!