As a partner with AMT, you'll get your own IT director, high-quality support from our help-desk along with automated systems and monitoring, and access to a team of experts 365/24/7.
Guaranteed Fast Support
Our clients get access to our high-quality support help desk team with a response guaranteed by our Always-On™ agreement.
Your Own IT Director
Your assigned Technical Account Manager will assist you with issues that fall outside the scope of support such as vendor relationships, strategic planning, yearly budgeting, equipment purchases, and special projects.
Automated server and computer maintenance tasks keep services and devices running smoothly while increasing their use-value. With Always-On™, software and operating systems are up to date to ensure optimal security and stability.
We keep an eye on systems at all times and provide a fast response to all types of technical issues. Our experienced system administrators handle those issues as part of your support plan.
We provide and manage a complete backup and disaster recovery solution resulting in business continuity with multiple levels of redundancy. Never lose an important file again.
Management of Anti-spam, VPN, Antivirus, Firewalls, and WIFI to keep networks secure and out of our clients way.
Documentation & Asset Management
The amt team maintains up-to-date documentation of client's entire IT network as well as an inventory of your systems, approved users, licenses, line of business software, and 3rd party vendors.
Budget & Planning
Technical Account Managers work with clients to plan and formulate budgets on an annual basis. Planning is essential to making sure IT support does not rely on costly break/fix and functions as a guide to make sure our team stays on track.